I went to a SB store yesterday to ask why the automated hotline number (157) didn't react when I push buttons to navigate it. The girl excused herself for 15min, and I spotted her and a couple colleagues in the room in the back of the store, flipping through one
of those "My Very First Iphone" magazines/guides sold in 7/11s... So the poor bastards don't even get guides or manuals from Apple!!!! WTF?
She then proceeded to calling the magazine's publishing company for advise instead of their own tech support!!!
I was sliding off my chair like in a Seinfeld episode.